FREQUENTLY ASKED QUESTIONS
Yes we will have a better price than most leading platforms. However we may not be the cheapest of all. The platforms goal, focus and passion is to deliver superior quality jewels. You will experience that in your first purchase itself
Delivery is guaranteed within 7 days. We have options of expedited delivery, Please whatsapp your design on 9324482161
We use fast guaranteed delivery services like Fedex / Blue Dart which usually takes 2-4 days after we post the delivery item and it does require a identification of the receiver. We charge a nominal shipping fee
Customers will be alerted via SMS/Whats App about the jewellery delivery status.
Omm.Gold offers 7 days return policy to all its customers.
Omm.Gold will refund the product cost to the Customer within 2 weeks. Shipping charges are not refundable.
Used, damaged items will not qualify for refund. Customers need to return the item in the original packing.
Omm.Gold guarantees the purity and authenticity of its products. The jewels are audited for purity and authenticity by a third party. Additionally our Agility helps us deliver orders within 7 days. For expedited deliveries, please contact us on our whatsapp number 9324482161.
We accept all kinds of online payment including Visa, MasterCard, American Express card, net banking, debit cards and UPI Payments. We provide limited options for cash Payments. Please contact us with your query
Omm.Gold, does not provide an insurance as of now. We will soon have this in place.
Omm.Gold deals in jewellery made with Precious Metals only
Omm.Gold deals in Natural Diamonds only
Yes, please share the design to receive quote and delivery time line.
We will share more photographs on request. Additional photographs will be shared on whatsapp. Please contact us on whatsapp number 9324482161
Most of the jewellery is manufactured in South Mumbai.
Omm. Gold only sells BIS Hallmarked jewellery. You can choose from yellow, white or rose Gold. The jewellery is delivered with relevant certificates from manufacturing team
Yes we can help you to place an order offline over phone
Omm.Gold is a secured website, all security features required by an E-Commerce site have being implemented to secure the data flowing on this site. Payments are made through a recongnised payment gateway, used by thousands of companies to make secured transactions over the internet.